Terms and Conditions

1. The Service

SynqApp is a secure file-transfer platform that allows you to:

• Upload files and folders through SynqApp.
• Generate shareable download links or send transfers by email to recipients you specify.
• Track upload progress, pause and resume transfers, and manage transfer history when signed in.
• Use guest transfers without an account, subject to shorter availability periods.
• Access enhanced limits, expiry options, history, and subscription features with a registered account.

Features, transfer limits, storage duration, supported file sizes, and plan entitlements may vary by account type, subscription tier, platform, and region. SynqApp may add, change, or remove features over time.

2. Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you may use the Service only with permission from a parent or legal guardian who accepts these Terms on your behalf. By using the Service, you represent that you meet these requirements and that your use complies with applicable law.

3. Accounts and Security

• You are responsible for providing accurate account information and keeping your login credentials confidential.
• You are responsible for all activity under your account, including transfers, generated links, and recipient choices.
• You must notify SynqApp promptly at info@synqapp.in if you suspect unauthorized access.
• SynqApp may suspend or restrict access to protect users, files, infrastructure, payment systems, or legal compliance.

Account sign-in may be available through email and password or supported third-party identity providers, such as Google or Apple, where offered on your platform.

4. Guest Transfers and Account Transfers

Guest transfers. You may send files without creating an account where this option is available. Guest transfers are typically available for a limited period (currently up to 24 hours), after which associated files, links, and metadata may be automatically deleted from SynqApp systems and storage.

Account transfers. Signed-in users may choose longer availability periods where supported (such as 1, 3, or 7 days, depending on product settings). Expired or deleted transfers may no longer be downloadable, and SynqApp does not guarantee recovery after expiry or deletion.

5. Your Content

You retain ownership of files, folders, messages, recipient details, and other content you submit through the Service (“User Content”). You grant SynqApp a limited, worldwide, non-exclusive license to host, store, copy, process, transmit, display, scan for security, back up, delete, and otherwise handle User Content solely as needed to operate, secure, maintain, and improve the Service.

You represent and warrant that you have all rights, permissions, and consents necessary to upload, transfer, share, and store User Content through SynqApp, and that your User Content does not violate these Terms or applicable law.

6. Acceptable Use

You must not use the Service to:

• Upload, distribute, or store unlawful, infringing, abusive, exploitative, deceptive, or malicious content.
• Transmit malware, phishing content, spam, credential-harvesting material, or harmful code.
• Violate privacy, publicity, intellectual-property, export-control, or data-protection laws.
• Share confidential, regulated, or highly sensitive information without appropriate authority and safeguards.
• Bypass transfer limits, security controls, access restrictions, payment requirements, or abuse-prevention measures.
• Interfere with or disrupt the Service, probe systems without authorization, or scrape the Service at scale.

SynqApp may investigate suspected violations, remove or disable access to content, revoke links, suspend accounts, and cooperate with lawful requests where appropriate.

7. Sharing Links, Email Delivery, and Recipient Access

When you create a transfer link or send files by email, recipients you designate may be able to access the shared content until the link expires, is revoked, is deleted, or otherwise becomes unavailable. You are responsible for selecting recipients carefully, reviewing transfer details before sending, and revoking access when it should no longer be available.

Anyone with an active link may be able to download the associated files unless additional protections are applied where available. SynqApp is not responsible for onward sharing by recipients after delivery.

8. Device Permissions

SynqApp may request permission to access files, photos, media, storage, folders, notifications, camera, or connected cloud accounts depending on the feature you use. You can manage permissions in your device settings, but some features may not function without the permissions they require.

9. Plans, Billing, and Subscriptions

Certain features may require a paid plan or in-app purchase. Plan limits may include maximum transfer size, number of active transfers, transfer history, expiry options, team features, analytics, branding, or support levels, as described on the SynqApp pricing pages at the time of purchase.

Payments may be processed by SynqApp, a payment processor, Google Play, Apple App Store, or another authorized billing provider depending on where you subscribe. Purchases made through an app store are also subject to that store's terms, billing rules, and refund policies. Unless required by law or stated otherwise at purchase, fees are non-refundable once a billing period has started.

10. Intellectual Property

SynqApp and its software, design, branding, logos, workflows, documentation, and website content are owned by SynqApp or its licensors and are protected by intellectual-property laws. These Terms do not grant you ownership of SynqApp technology or branding. You may not copy, modify, distribute, sell, or reverse engineer the Service except where permitted by law.

11. Third-Party Services

The Service may integrate with or rely on third-party providers for cloud infrastructure, storage, email delivery, authentication, payments, app distribution, analytics, security, and customer support. Your use of third-party services may be governed by their own terms and privacy policies. SynqApp is not responsible for third-party services outside its reasonable control.

12. Service Availability and Changes

SynqApp aims to provide a reliable Service, but uninterrupted or error-free operation is not guaranteed. The Service may be unavailable due to maintenance, outages, network issues, third-party failures, security incidents, app-store review requirements, or force majeure events. SynqApp may modify, suspend, or discontinue any part of the Service with or without notice, subject to applicable law.

13. Account Deletion and Termination

You may request account deletion through the in-app settings, the public account deletion page, or by emailing info@synqapp.inwith the subject “Delete my SynqApp account.”

SynqApp may suspend or terminate access if you violate these Terms, create risk for other users, fail to pay required fees, or use the Service unlawfully. Some records may be retained after deletion where required for security, fraud prevention, legal compliance, tax, payment, accounting, backup integrity, or dispute resolution.

14. Disclaimers

The Service is provided on an “as is” and “as available” basis to the fullest extent permitted by law. SynqApp disclaims all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted operation, except where such disclaimers are prohibited by law.

SynqApp does not guarantee that files will remain available after expiry, that recipients will open transfers, or that the Service will meet every business, legal, or compliance requirement applicable to your use case.

15. Limitation of Liability

To the fullest extent permitted by law, SynqApp and its operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost files, lost data, business interruption, or unauthorized access arising from your use of the Service, even if SynqApp has been advised of the possibility of such damages.

To the extent liability cannot be excluded, SynqApp's total liability for any claim relating to the Service will be limited to the greater of (a) the amount you paid SynqApp for the Service in the 12 months before the event giving rise to the claim, or (b) INR 5,000, except where a higher minimum is required by applicable law.

16. Indemnity

You agree to indemnify and hold harmless SynqApp from claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service, your violation of these Terms, or your violation of any third-party rights or applicable law.

17. Governing Law and Disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to applicable consumer-protection laws, courts located in India will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, unless mandatory law requires otherwise.

18. Changes to These Terms

SynqApp may update these Terms from time to time. The revised version will be posted on this page with an updated “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms, except where additional notice or consent is required by law.

19. Contact

For questions about these Terms, billing, support, account access, privacy, or account deletion related to SynqApp, contact:

SynqApp
Website: https://www.synqapp.in
Email: info@synqapp.in