SynqApp Mobile and SynqApp Web

Privacy Policy

This Privacy Policy explains how SynqApp collects, uses, discloses, protects, retains, and deletes data when you use SynqApp Mobile, SynqApp Web, and related file transfer, cloud sync, contact, billing, and support services.

Last updated: June 21, 2026Public policy URL: /privacy-policy

Privacy Contact

SynqApp is developed and published by an individual developer. For privacy questions, data access requests, account deletion, or store-review inquiries related to the SynqApp application, use privacy@synqapp.in. If this email changes before release, this page, Google Play Console, and App Store Connect metadata should be updated with the same active contact.

1. Who This Policy Covers

This policy applies to people who use SynqApp as a visitor, sender, recipient, account holder, team member, administrator, mobile app user, web app user, or support contact. It also applies to files and information you choose to upload, sync, send, receive, preview, download, or manage through SynqApp.

2. Data We Collect

CategoryExamplesPurpose

Account and profile dataName, email address, login credentials, account settings, plan, and workspace details.Create and secure your account, authenticate access, provide support, and manage subscriptions.

Transfer and file metadataFile names, sizes, transfer status, generated links, expiration settings, sender and recipient email addresses, and optional messages.Upload, store, deliver, sync, track, expire, revoke, and troubleshoot file transfers.

Files and folders you choose to uploadDocuments, images, videos, folders, and other user-selected content.Provide file transfer, cloud sync, preview, download, storage, and sharing features requested by you.

Device and app informationDevice model, operating system, app version, browser type, IP address, identifiers, crash logs, and diagnostics.Maintain security, detect abuse, improve reliability, fix bugs, and support mobile and web sessions.

Billing informationPlan selection, invoice records, transaction identifiers, billing contact details, and payment status.Process subscriptions, renewals, refunds, invoices, tax, and fraud-prevention checks.

Support communicationsMessages you send us, attachments, contact details, and support history.Respond to requests, investigate issues, and improve SynqApp services.

SynqApp only accesses files, folders, contacts, photos, storage, notifications, or cloud accounts when you use a feature that needs that access or when your device permission settings allow it. If a mobile permission is not required for a feature, you can decline it and continue using available parts of the app.

3. How We Use Data

Provide upload, download, file sharing, cloud sync, transfer-link generation, and account features.
Send transfer links, account notices, security alerts, invoices, support replies, and service updates.
Secure SynqApp, prevent fraud and abuse, diagnose crashes, maintain logs, and enforce usage limits.
Improve performance, reliability, product design, customer support, and compatibility across mobile and web.
Comply with legal obligations, app-store requirements, payment obligations, and valid governmental requests.

4. Sharing and Disclosure

SynqApp does not sell personal or sensitive user data. Data is shared only when needed to provide SynqApp, when you ask SynqApp to share it, or when legally required. For example, transfer recipient email addresses and file links are used to deliver the files you choose to send.

Cloud storage, hosting, infrastructure, CDN, database, and file-processing providers
Email delivery and notification providers used to send transfer links, account messages, and service alerts
Payment processors and app-store billing providers for subscriptions and purchases
Analytics, diagnostics, crash-reporting, security, fraud-prevention, and customer-support providers
Legal, compliance, tax, and professional advisers when required to operate SynqApp or comply with law

5. Files, Links, and Recipients

You control the files you upload and the recipients or links you create. Anyone with an active transfer link may be able to access the shared file unless password protection, expiration, revocation, or account permissions are applied. Avoid uploading unlawful, confidential, or highly sensitive content unless you have the right to share it and have configured appropriate protections.

6. Security

SynqApp uses reasonable administrative, technical, and organizational safeguards designed to protect user data, including HTTPS/TLS for data in transit, access controls, link expiration controls, monitoring, and secure storage practices. No online service can guarantee absolute security, so you should keep credentials private and revoke links that should no longer be accessible.

7. Retention and Deletion

Files, links, logs, and account records are retained only as long as needed for the feature, your account plan, security, support, legal compliance, backups, or dispute handling. Anonymous transfer links may expire sooner than account-based transfers. Some records may be retained for legitimate operational or legal reasons after deletion, such as fraud prevention, accounting, tax, security, or compliance logs.

8. Account Deletion

If you create a SynqApp account in SynqApp Mobile or SynqApp Web, you can request deletion from inside the app or by emailing privacy@synqapp.in with the subject “Delete my SynqApp account.” After the request is verified, SynqApp will delete or anonymize account data associated with the account unless retention is required for security, fraud prevention, legal, tax, payment, or dispute-resolution reasons.

9. Your Choices and Rights

You can choose not to create an account and use available anonymous transfer features where offered.
You can manage mobile permissions such as files, photos, notifications, and storage in device settings.
You can request access, correction, export, restriction, objection, or deletion where applicable by law.
You can unsubscribe from non-essential SynqApp emails using the unsubscribe link or privacy contact.

10. Children

SynqApp is not directed to children under 13, and SynqApp does not knowingly collect personal data from children under 13. If you believe a child has provided personal data to SynqApp, use the privacy contact so the data can be reviewed and deleted where appropriate.

11. International Processing

SynqApp may process and store data in countries other than where you live. Where required, SynqApp uses appropriate safeguards for international transfers and requires service providers to protect data according to their contracts and applicable law.

12. Changes to This Policy

This Privacy Policy may be updated as SynqApp changes. The updated version will be posted on this page with a new “Last updated” date. If a change materially affects your rights or SynqApp data practices, additional notice will be provided where required.